Localization Managed Services

Managed services in the field of language services 

Combining technology and services to address your entire global content management lifecycle

Including authoring, content management, localization, corporate identity and brand consistency, quality assurance and publishing 

Ranging from professional and technical consulting on individual projects, the support with process optimization, to the entire language supplier management, our independent teams take over as few or many individual steps, according to your organization’s specific needs. Our localization managed services can include, but are not limited to: 

Language services
  • Operational management of translation and interpreting projects 
  • Management of translation memories and terminology databases 
  • Vendor Management 
  • Professional consulting on all aspects of language services 
  • Terminology maintenance and quality management 
Technical services
  • Technical assistance (1st level support) 
  • Implementation of client portal and tool solutions 
Administrative services
  • Standardization of processes and workflows 
  • Standardized reporting of different key figures (e.g. volumes, costs, quality) 
  • Continuous improvement process 
  • Root cause analysis (error correction process) 

Central project management

Reduce risks and save time and costs with a flexible and centralized project management 

Customized approach

Choose from our range of individual service packages to find the right managed services solution for your business 

Maximum efficiency

Improve your efficiency and productivity through optimized and standardized processes 

Localization Technology

While much of what we do requires human intelligence, we cannot do without technology both in translation and in all support functions.  

As a technical solution, we offer the customer access to a central portal. This portal can be branded for the customer on demand. All its employees can send requests and projects via it. 

In the background, its orders are processed via flexibly definable workflows with the suppliers.  

Why Acolad Localization Managed Services

Centralized supplier management 
We manage all your language and content suppliers via the central ERP 

Dedicated supplier portal 
Suppliers can access their orders via a dedicated supplier portal, where they can also issue their invoices  

Terminology Management 
Orders are processed via a central CAT tool and all databases are stored and managed centrally 

Project Dashboards & KPIs 
Reports on budget, timelines and translation KPIs can be retrieved at any time, via the central ERP 

Find the right localization professionals for your business — no matter the time frame or outsourced project.