Job Opening

Description:

Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, Amplexor, TextMaster and Livewords, the group is present in 25 countries and has a network of over 2,000 internal experts worldwide and +20,000 external linguists.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.

We are currently looking for an Account Executive to join our team. As Account Executive, the main purpose of your job is to achieve revenue, profitability and customer satisfaction goals for an assigned portfolio of strategic accounts.

Responsibilities:

• ✔️Develop and maintain strong relationships with existing key customer contacts through team members and/or self. Create and grow new relationships throughout the account to achieve high levels of customer intimacy and support business growth and financial objectives (revenue, gross margin, internal market share).
• ✔️Master the Acolad service and solutions portfolio, support team on business case and positioning of complex combinations of services and technologies, through Account Management driven opportunities or in collaboration with Sales and Solution Management.
• ✔️Collaborate with Sales, Global Account Directors and Solution Management on business opportunities.
• ✔️Develop and maintain Strategic Account Plans.
• ✔️Maintain, identify and develop key (potential) customer relationships.
• ✔️Master the Acolad service offering.
• ✔️Monitor engagement and operation processes to ensure customer requirements and be customer´s main contact.
• ✔️Ensure process compliancy, data quality in systems and adherence to Account Management Guidelines.
• ✔️Act as liaison/facilitator between customers and other company resources to ensure excellence in meeting customer requirements and customer retention.
• ✔️As needed, develop and manage a team of Strategic Account Managers through coaching, training, and on the job support. Drive acquisition and/or promotion of talents, and ensure retention.
• ✔️Own and support process compliance within the team, data quality in systems and adherence to Account Management Guidelines.

Requirements:

• Bachelor's Degree in Business Management, Economics, Financial or a related field.
• 3-5 years of proven experience in Account Management managing large or enterprise accounts.
• Account team leadership or direct management experience.
• Significant experience in the Localization industry.
• Strong analytical skills to match client requirements with our service offering and create/write compelling presentations and proposals.
• Excellent negotiation skills.
• Excellent communication skills.
• Strong interpersonal skills.

Benefits:

• ⚕️Health insurance
• ➕Company provident insurance

• 🍽️Luncheon vouchers

• 🚇 Transportation allowance