Job Opening

Description:

Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, Amplexor, TextMaster and Livewords, the group is present in 25 countries and has a network of over 2,000 internal experts worldwide and +20,000 external linguists.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.

We are currently looking for a Head of Production to join the Acolad team. As Head of Production, you will manage a team of project managers and team leads, ensuring client and employee satisfaction for Language Services.

Your Responsibilities:

• People management: lead the project management teams; manage performance; motivate and coach teams, leading to increased employee satisfaction and productivity.
• Service portfolio: contribute to the enhancement of the group service portfolio (improve existing services, support the creation and implementation); complete and ensure accuracy of WIP.
• Business management: manage and ensure profitable growth of a set of customers according to internal processes and rules; oversee all customers related activities – customer onboarding, project execution, feedback management, process improvement, documentation, etc., in collaboration with AM; provide support for project management team.
• Support and drive implementation of change programs within teams (e.g., MT, systems migrations).
• Accountable for the effective execution of customer projects within scope and for identifying and driving improvements in terms of efficiency and effectiveness of the team.

Requirements:

• Bachelor’s degree in Translation field or equivalent degree
• 5-7 years of experience in translation, project management coordinating language service projects and team management
• 3-5 years of proven experience in a mid-level management role
• Experience in the Public Sector would be a plus
• Management/leadership expertise, including excellent skills in training and employee development
• Experience in change management, ensuring the integration and collaboration of diverse teams
• Solution and Customer Oriented
• Project financial management skills
• Excellent use of MS Office tools as well as the use of CAT/MT tools
• Fluent English is mandatory for this role

Benefits:

• A motivating salary and competitive benefits package
• An international and dynamic work environment where you and the team make a difference every day. You will join a global leader in a fast-growing and changing market.
• We are located in Amstelveen, only 5 minutes walking distance from metro and bus station. Now and after Covid, you will be able to work partially from home.